What is 911?
911 Emergency Communications provides the public with competent, timely and effective emergency and non-emergency public safety communication services to residents of St. Louis County.
The role of the 911 Emergency Communications Department is to provide the public with competent, timely and effective emergency and non-emergency public safety communication services.
For many years, we've maintained two 911 call centers, or PSAPs. One was located at the Midway site near Virginia and an additional PSAP in the Duluth area. The two centers provided services to the North and South regions of St. Louis County.
The ARMER system allows radio dispatching to be completed from remote locations. New 911 phone systems that are internet protocol based have created the ability to route calls to a variety of backup call taker locations.