It is the policy of St. Louis County to ensure equal access to St. Louis County services for all eligible persons. St. Louis County will not deny access to County services to any eligible person because they do not speak English or speak limited English. Accordingly, St. Louis County will take reasonable steps to ensure that persons with limited English proficiency receive the language assistance necessary to allow them meaningful access to County services, free of charge, in a way that preserves confidentiality, and in a timely manner.