LAW & PUBLIC SAFETY911 Emergency CommunicationsCalling 911-Phone Tips   

Calling 911 Emergency Communications

  • When calling within St. Louis County: Dial 911.

  • When calling from outside of St. Louis County Dial 218-625-3581 to reach the 911 Communications Center located in Duluth, MN.

  • Administrative and addressing support staff can be reached at 218-726-2920 during the week days.

 

Calling 911 ICE and Mobile Phones Unintentional 911 Calls Wireless 911 Texting 9-1-1

When Should I Call?


Calling 911:
 Call 911 when you need direct access to police, fire and medical assistance.

In an emergency: Call 911 to report a crime in progress, a fire, a serious illness or injury or any situation requiring immediateresponse of the police, fire or ambulance services.

In a non-emergency: Call 911 when you have a less threatening situation which requires a non-immediate response from police, fire or ambulance such as noise/parking/traffic complaints.

What the 911 Call Taker needs to know: Speak slowly and clearly.

The Call Taker will ask many questions including:

  • The address where help is needed
  • The nature of the problem
  • Your name
  • Your phone number

    Do NOT call 911 for: road/travel information, legal advice, civil matters, telephone directory assistance, requesting transportation. Your telephone directory has these numbers.

Important:  Call 911 first in all emergency situations!!!

  • Do not call family members or friends.
  • Do not attempt to transport a seriously ill or injured person!!!
  • We can get qualified help to the victim much faster and safer than you can get the victim help!
  • Stay on the phone and answer all of the questions. Do not hang up until told to do so. Help is on the way as you are speaking.

 

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